Company Statement Progress was painful at times, but there was good news, too. Our products, our expertise, and our donations have surely contributed to stemming the tide of COVID-19. We promised employees there would be no job losses or salary cuts due to COVID-19 and we kept our word. We also promised employee health and safety would be our top priority, so we quickly transitioned to working remotely. Those who worked on-site or in the field were well equipped with protective gear and trained to minimize risks. We maintained an uninterrupted inventory, delivering products and installing equipment to meet customer needs. We provided outstanding customer service, sometimes in amazingly creative ways. I am incredibly proud of our employees. It was their sacrifices and hard work that delivered outstanding results in the most difficult circumstances many of us have ever experienced.” President and CEO